Terms and conditions

M/s WHEELBROS RENTAL SERVICES PRIVATE LIMITED (referred to as Wheelbros, 'we,' 'us,' or 'our') owns the website domain www.wheelbros.in. Any services accessed by users (hereinafter referred to as 'you,' 'your,' or 'User') via this platform are subject to your acceptance of the Terms & Conditions and the Privacy Policy available on the platform."

1. Introduction

These Terms and Conditions govern your use of the services provided by WheelBros across all cities of operation. By renting a bike from WheelBros, you agree to be legally bound by these terms. If you disagree with any of these terms, please do not proceed with the rental.

2. Eligibility and User Information

  • You must be at least 18 years old to rent a vehicle.
  • A valid driving license is required. International visitors must provide a valid driving license from their home country along with an International Driving Permit and a valid Visa.
  • You must provide accurate personal information, including your name, address, and contact details.

3. Rental Terms

  • Rental Charges: The rates are as shown on the website. A minimum booking period is 24 hours.
  • Payment: Full payment is required in advance. Extensions must be paid for in advance.
  • Helmets: One helmet is included. It is mandatory for both the rider and pillion to wear helmets.
  • Fuel:Fuel costs are User's responsibility. The Company is not liable or responsible for the motorcycle fuel consumption and mileage

4. Usage Guidelines

  • Permitted Use:The vehicle is allowed only within the state of hire unless you have prior permission to cross state borders.
  • Prohibited Uses: Vehicles must not be used for racing, under the influence of alcohol or drugs, or in any illegal manner.
  • Maintenance:Users must notify WheelBros immediately of any mechanical issues or damage. You are responsible for returning the bike in good condition.
  • Vehicle Tracking:Each vehicle is equipped with GPS tracking for safety purposes. The Company ensures User privacy is protected. Tracking information will only be shared with relevant authorities in case of theft, accident, or other incidents

5. Responsibilities

  • Vehicle Inspection:Users should inspect the motorcycle for defects before riding. They are responsible for the cost of any damage, loss of tools, or spare parts. Any damage during the ride must be reported to the Company upon return
  • Traffic Violations:Users are responsible for any traffic violations or fines incurred during the rental period.
  • Insurance and Liability:Users are liable for any damage to the vehicle not covered by insurance. In case of an accident, users must report the incident to both WheelBros and the police.

6. Prohibited Actions

  • Lending the vehicle to others is strictly prohibited.
  • Users must not use the vehicle for any unlawful activities or in a negligent manner.

7. Termination of Contract

  • Immediate Return:The contract may be terminated immediately if these terms are violated. Users must return the vehicle immediately, with no refund of rental charges.

8. Booking Changes, Cancellations and Refunds

  • Refer to the Refund and Cancellation Policy page
  • Booking Changes: The Pick-up date, time and location cannot be changed once a booking is confirmed.
  • Early Drop-offs: No refunds for early drop-offs.

9. Disclaimers

  • WheelBros is not liable for any personal injuries or damages caused during the use of the vehicle.
  • We reserve the right to cancel bookings due to unforeseen circumstances.

10. Legal Compliance

  • These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of Indian courts.

By proceeding with the booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Enjoy your ride with WheelBros!